Housekeeping (M/F) - Tivoli Kopke Porto Gaia Hotel - () Vila Nova de Gaia

What will be your mission?

As Housekeeper, you will perform routine duties in cleaning and servicing rooms and common areas, promoting a positive image of the hotel and addressing guest requests and problems.

What will you do?

• Clean and service assigned rooms according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc.
• Change and replenish bed linens, towels, minibar and guest amenities, as needed and/or according to the scheduled periodicity.
• Prepare the assigned rooms to the special needs and requirement from the guests (extra beds, cradle, etc. ).
• Stock, maintain and transport housekeeping supply cart on a daily basis.
• Report to the direct supervisor the incidents or maintenance deficiencies identified in the rooms/common areas during their preparation and cleaning.
• Carry out the cleaning of the common areas of the hotel that has been assigned and maintain the order and the good image of the furniture of those zones.
• Support other floor staff members in the cleaning and preparation of the rooms, in case of urgency, incidence or need.
• Implement the procedures for managing quality of housekeeping and laundry services.
• Carry out the tasks of preventive sanitary hygiene maintenance.

What are we looking for?

• At least 6 months’ experience developing similar functions.
• Secondary school diploma or equivalent education.
• Fluency in local language and knowledge of English is highly valuable.
• Customer Oriented.
• Organizational skills.
• Flexible and reliable.
• Detail-oriented.
• Ability to work independently and as part of a team.