HR BSC Operations Manager W/M Lisboa

HR BSC Operations Manager W/M
Lisboa
Lisboa, Lisboa, Portugal

Join to apply for the HR BSC Operations Manager W/M role at Air Liquide

Continue with Google Continue with Google

Join to apply for the HR BSC Operations Manager W/M role at Air Liquide

Air Liquide Europe Business Services (ALEBS) was created in 2019 in Lisbon, Portugal with the mandate to provide financial services for Air Liquide European entities. In the space of 4 years, it has expanded to over 400 employees based in 3 office locations: Lisbon, Tomar and Guarda. The geographical scope was extended to include, besides the European affiliates also entities located in Africa, Middle-East and India, and the operational scope was extended and includes today not just Finance, but also Human Resources.

How will you CONTRIBUTE and GROW?

Shape the Future of HR @ Air Liquide !

Are you a visionary HR leader passionate about driving operational excellence and transforming employee experiences? Do you thrive in a dynamic, international environment?

If so, we want you to lead our HR Operations BSC across Europe, Africa, and the Middle East!

You will ensure an exceptional employee experience by designing efficient and compliant HR service delivery !

As the HR BSC Operations Manager, reporting directly to the BSC HR Service Delivery Director, you will be responsible for leading and optimizing HR BSC Operations, ensuring the efficient delivery of essential HR services, such as onboarding, employee data management, analytics/reporting, and learning.

This is an exciting opportunity to manage strategic HR BSC Operations program initiatives and enhance employee experience within a rapidly expanding global organization !

In this role, your missions will include:

• Drive EAMEI Regional Strategy: Take an active part in the implementation and development of the Local HR BSC Operations service delivery model within the local context.
• Manage
  -
  - day HR BSC Operations: ensuring legal compliance, addressing complaints and inefficiencies in HR processes, following the escalation matrix and proactively seeking continuous improvement.
• Champion Process Excellence: Identify, monitor and implement process improvements, leveraging technology and automation to enhance efficiency, effectiveness and scalability
• Empower a High-Performing Team: Spearhead the development and management of a diverse team of HR professionals, by driving a culture of collaboration, innovation, and continuous improvement, while also overseeing resource allocation and workload balancing.
• Cost Management: Setting and managing the HR BSC Operations annual budget and financial planning process, identifying cost efficiency opportunities.
• Ensure Compliance & Governance: Maintain strict adherence to local labor laws, regulations, company policies across all regions and to Service Level Agreements (SLAs).
• Elevate Employee Experience: Partner with stakeholders to deliver exceptional HR services that enhance employee satisfaction and engagement.
• Data-Driven Decision Making: Utilize HR analytics to monitor performance, identify trends, and make informed decisions to optimize HR Operations. Producing accurate and timely HR reports and dashboards for senior leadership.
  
  
  

Are you a MATCH?

This position requires operational excellence, delivers outstanding employee support and drives strategic HR initiatives aligned with the organization’s goals. To thrive in this role, you should possess:

• Education: Bachelor's or Master's degree in Human Resources, Business Administration, or a related field.
• Experience: Extensive and strong proven experience leading HR Operations in a large, multinational organization, ideally within a Shared Service environment.
• Expertise in HR technology and automation: HR systems and data analytics tools
• Leadership Skills: Proven ability to manage various HR functions within a shared services or center of excellence environment. Strong leadership skills with the ability to inspire and motivate a diverse team.
• Business Acumen: A
  - oriented mindset, capable of aligning HR strategy with organizational objectives.
• Communication & Influence: Excellent interpersonal and communication skills, with the ability to effectively influence stakeholders at all levels.
• Analytical Process: Deep understanding of HR processes, systems, and best practices across EAMEI. Demonstrated proficiency in data analysis and interpretation to drive informed
  - making.
• Project Management: Strong project management skills, including the ability to manage complex projects with multiple key stakeholders and solve problems effectively.
• Language & Culture: Fluency in English and the ability to excel in a
  - paced, multicultural environment.
  
  
  

AND… A passion for delivering exceptional employee experiences !

Why Join Us?

• Global Impact: Shape the HR experience for thousands of employees across a vast and dynamic region.
• Innovation & Growth: Be part of a company that embraces innovation and invests in its people.
• Diverse & Inclusive Culture: Thrive in a collaborative and inclusive environment where your contributions are valued.
• Competitive Compensation & Benefits: Enjoy a comprehensive package designed to support your
  - being and career growth.
• Career Development: Access to ongoing learning and development opportunities to advance your career.
  
  
  

Ready to Make a Difference?

If you are a strategic HR leader with a passion for operational excellence and a desire to shape the future of HR in a global organization, we want to hear from you!

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Chemical Manufacturing

Referrals increase your chances of interviewing at Air Liquide by 2x

Get notified about new Human Resources Operations Manager jobs in Lisbon, Lisbon, Portugal.

Senior HR - People & Culture Business Partner (f/m/d)

Operations Strategy Specialist - Capacity Planning & Workforce Management

HR Experience Operations Manager, Benefits | EMEA

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr