HR Business Support Specialist – Swedish Speaker Lisboa

HR Business Support Specialist – Swedish Speaker

We are seeking a proactive HR Business Support Specialist to provide
- quality HR services and administrative support across Sweden, Denmark & Finland. You will act as a trusted colleague, ensuring smooth HR operations and an excellent employee experience.

What you’ll do

As an HR Business Support Specialist, you will:

• Provide
  -
  - day Tier 1 support and guidance to the HR Services team in Sweden, Denmark & Finland.
• Deliver HR operational tasks across the full employee lifecycle, ensuring compliance and accuracy.
• Prepare and update HR documentation, including employment contracts and contractual amendments.
• Provide
  -
  - day advice to Line Managers and Employees on general Tier 1 HR related queries and requests.
• Monitor the case management system (Service
  Now), assign tickets to appropriate stakeholders, and ensure resolution.
• Build and maintain strong working relationships with regional HR delivery teams and other key stakeholders.
• Contribute to
  - hoc HR projects and initiatives as required.

HR Database

Maintain data in HR systems and internal databases to reflect current staff conditions and details, including:

• Organizing, maintaining, and updating internal databases of relevant employee information.
• Inputting starters and leavers, contractual amendments, changes of details, annual leave, sickness and other leave, and setting up reports.

Customer service

Be the first point of contact for all HR Admin-related queries and respond to inquiries in line with WTW standards.

Qualifications

What you’ll bring

• Previous experience in an HR role is beneficial but not essential.
• Bachelor’s degree (preferred).
• Strong service orientation with the ability to adapt quickly to
  - changing environments.
• Excellent communication and client relationship management skills.
• Fluency in written and spoken Swedish.
• Business-level proficiency in written and spoken English.
• Strong attention to detail, with solid IT literacy in Microsoft Office and HR systems.
• Ability to work effectively both independently and as part of a team.

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Flexible working hours and hybrid working options.
• Competitive Compensation: Attractive,
  - related remuneration.
• Global Exposure: International consultancy with a global footprint.
• Career Development: Opportunities for learning and specialist training.
• Collaborative Culture: A collegial, dynamic environment.
• Impactful Work: Responsibility and direct customer contact.
• Community and Celebration: Participation in corporate events and celebrations.

Join Us

Be part of a team that values innovation, excellence, and collaboration. Apply now and turn your potential into success with WTW.

Willis Towers Watson is an equal opportunity employer.