HR Operations Analyst HR - Lisbon-Portugal, Porto-Portugal - Lisboa

HR Operations Analyst HR - Lisbon-Portugal, Porto-Portugal -
Lisboa
Lisboa, Lisboa, Portugal

Company

team. blue is an ecosystem of 60+ successful brands working together across 22 European countries to provide its 3. 5 million SMB customers with everything they need to succeed online by offering
-
- class expertise and services.

team. blue's brands are a mix of traditional hosting businesses that offer services from domain names, email, shared hosting,
- commerce, and server hosting solutions and, as specialist Saa
S providers, adjacent products such as compliance, marketing tools, and team collaboration products. This broad product offering makes it a
- stop partner for online businesses and entrepreneurs across Europe.

Position

As an HR Operations Analystat team. blue, you will be first in line to manage incoming tickets from our team. blue people community in our HR Support Center. The ticket types will vary from basic data edits to more advanced design changes in our HRIS. You will be part of our HRIS core team and help ensure the integrity, accuracy, and confidentiality of employee records and data, collaborating closely with our HR admin community and other departments to streamline processes, improve data management, and support strategic HR initiatives.

This role offers flexibility to work from one of our offices, remotely, or a combination of both.

Key responsibilities:

(1) HRIS Management

• Oversee the daily operation and maintenance of the HRIS, ensuring data accuracy and system efficiency.
• Implement and manage system upgrades and enhancements, working closely with the HRIS core team and Group IT.
• Develop and document HRIS processes, guidelines, and best practices.

(2) Employee Data Maintenance

• Ensure accurate and timely entry of employee data, including new hires, terminations, transfers, promotions, and personal information updates.
• Participate in our regular audits of employee data to identify and correct discrepancies.
• Maintain the integrity and confidentiality of employee records in compliance with legal and company standards.

(3) Process Improvement

• Identify opportunities to streamline HR processes and improve data management practices.
• Participate in projects to automate and enhance HR processes using the HRIS and other technologies.
• Collaborate with
  - functional teams to implement and optimize HRIS workflows.

(4) Training and Support

• Train HR staff and other
  - users on HRIS functionality and best practices for data management.
• Provide ongoing support to HR team members and resolve HRIS-related issues.
• Develop and maintain user guides and training materials.

Profile:

• Experience in working with HR systems and/or managing tickets in an HR ticketing system.
• Strong attention to detail and a disciplined approach to process management are needed.
• Excellent communication skills, comfortable explaining system changes to HR colleagues.
• Analytical mindset; enjoys working with data and identifying improvements in data structure.
• High sense of responsibility and ownership; delivers thorough and
  - quality results.
• Passion for process improvement, both in building new solutions and refining existing ones.
• Solid experience with Excel; IT affinity and knowledge of online tools like Power
  Point and Word are a plus.
• Helpful and approachable, with a natural interest in supporting and guiding others.
• Flexible and able to remain calm when priorities shift or unexpected issues arise.
• Fluency in English, both written and spoken.

Why team. blue?

• Be part of an exciting journey within our
  - growing team. blue family.
• Work in a dynamic environment with talented colleagues.
• Opportunities for personal development and career growth.
• Flexible remote working policy.
• Be actively involved with the latest technologies and innovations.
• Contribute to a unique, diverse, and rapidly expanding company.

Right to work:

At any stage please be prepared to provide proof of eligibility to work in Portugal. Unfortunately, we are unable to support relocation packages or sponsorship visas.

ESG

“At team. blue, our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Interested in learning more about our dedication to making a positive impact? Check it out here. ”

"Come as you are"

Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance.