HR Specialist - French Speaker Lisboa

About WTW
WTW is a globally recognized advisory, broking, and solutions powerhouse, turning risk into opportunity for clients across the globe. With roots tracing back to 1828 — from insuring the Titanic in 1912 to supporting the Moon Buggy in 1971 — our legacy is built on innovation, trust, and transformation. Today, over 40, 000 colleagues in 140 countries continue to shape the future with purpose and passion. Our mission? To transform tomorrow.

The Role: HR Specialist
Join our Human Resources team — one of six global corporate functions — where we power people strategy and deliver exceptional service through Talent Advisory, Integrated Service Delivery, and Centres of Expertise (COEs).

As an HR Specialist, you’ll be at the heart of our Integrated Service Delivery model, delivering
- impact HR services to business stakeholders and our HR community. You’ll bring your expertise to ensure smooth, efficient, and
- first HR operations across the region.

If you're
- oriented,
- minded, and fluent in both French and English, this is your opportunity to thrive in a dynamic, global environment.

What You’ll Do

HR Services

• Provide daily guidance and support to the HR Services team.
• Deliver seamless HR administration across the employee lifecycle.
• Draft and update key HR documents (e. g. , employment contracts, change letters).
• Advise line managers and employees on general HR queries.
• Monitor the case management system (Service
  Now) and route queries appropriately.
• Build strong partnerships with Regional HR teams and other stakeholders.
• Contribute to
  - hoc projects that shape and improve our service delivery.

HR Systems & Data

• Maintain accurate employee data in HR systems (Oracle HCM, Talent Acquisition Cloud, Service
  Now).
• Manage employee records including onboarding, offboarding, contractual changes, time off, and more.
• Generate and maintain HR reports to ensure data integrity and informed
  - making.

Customer Experience

• Act as the first point of contact for all HR administration inquiries.
• Provide timely, accurate, and friendly support in line with WTW’s service standards.

What You’ll Bring

• Bachelor’s degree (preferred).
• Proven experience in HR administration and processes.
• Strong communication and client service skills.
• Native-level French and
  - level English (written and spoken).
• Attention to detail with strong MS Office and HR systems proficiency.
• Ability to work independently and collaboratively in a
  - paced environment.

What’s in it for you?

At WTW, you’ll join a motivating and dynamic team in an exciting,
- growing European capital. Here’s what we offer:

Hybrid & flexible working – Choose between working from home or the office with flexible hours.
Competitive salary – Attractive,
- based remuneration.
Global exposure – Work with international clients in a
- renowned consultancy.
Career growth – Fast-track your development with
- on experience,
-
- job learning, and specialized training.
Collaborative culture – Work in a collegial, dynamic, and supportive team environment.
Team & corporate events – Celebrate successes and foster a strong community.

WTW is an equal opportunity employer.