Hris Administrator Viseu

Hris Administrator
Viseu
Viseu, Viseu District, Portugal

In 1966, in Marseilles, while the world was talking about Star Trek ? , Sodexo was serving its first customers, launching our journey in Quality-of-Life Services, led by the visionary Pierre Bellon.

Since then, we have continued to grow, providing essential everyday solutions and improving the lives of millions worldwide. Supported by 400, 000 dedicated colleagues in 64 countries, we keep expanding and innovating.

About Sodexo Business Services (SBS)

Portugal is no exception! 7 years ago, we established Sodexo Business Services (SBS), our shared service center. Here, you will have the opportunity to join various Financial teams such as Record to Report, Order to Cash, Purchase to Pay, Financial Analysis, and Master Data, supporting European markets and ensuring business growth.

Join Us!

We are looking for talented professionals to be part of our team, bringing unique skills and perspectives to help us grow even further.

Opportunity: Senior HRIS Administrator (Super User)

The Senior Systems Administrator will be responsible for the technical administration of HR systems supporting all HR functions – Talent, Total Rewards, HR Administration, HR Shared Services, and Payroll. Their primary focus will be on the Success
Factors LMS. This role leads, supports and administers technical projects and programs. Projects that will be managed under this position require full project life cycle expertise and collaboration throughout NORAM HR, the Global HRIS team, TDDI, and with segment teams and business partners. Incumbent will be considered the Subject Matter Expert within respective system arena.

This position will possess technical expertise to effectively troubleshoot, implement new systems, drive conversions and liaison with applicable vendors to identify and resolve technical issues in the system. This position will also work closely with division administrators and manage the security roles and domain assignment for those administrators. This position will also serve as an escalation resource for troubleshooting and customer service support for users. They will be responsible for creating and maintaining policies and procedures for the system, aligning system processes with business needs;

leading the direction to ensure customer satisfaction and business success. Additionally, they will maintain a service delivery model that provides effective
- service, help desk, and escalation within resource limitations.

What will you do?

1] Development and Implementation:

• Lead systems administration
• Responsible for the design, planning, implementation, and maintenance of the systems
• Possess, maintains and develops technical expertise to effectively implement new systems and maintain current systems.
• Responsible for taking initiative to research new technology, applying the new knowledge to our business processes.

2] Active Systems Roadmap Development:

• Project lead for Learning and Performance technical projects,
• Full project
  - cycle design, development, conversion, testing and deployment.
• Regularly coordinates with Global team and influences related global projects and or processes.

3] Global System Configuration Management:

• Maintains a service delivery model that provides effective
  - service, help desk, and escalation within resource limitations.
• creating and maintaining policies and procedures for the system with a focus on effectiveness and efficiency.
• Serves as an escalation resource for troubleshooting and customer service support
• Effectively troubleshoot, and resolve technical issues in the system working closely with division administrators and manage the security roles and domain assignment for those administrators.

4] User Support:

• Builds vendor relationships driving conversions and liaison with applicable vendors to identify and resolve technical issues in the system.
• Responsible for aligning system processes with business needs;
  
  
• leading the direction to ensure customer satisfaction and business success.
• Provide consultative services to learning teams on the feasibility of system support for proposed training programs and technical capabilities.

5] Management of Data Quality and Consistency:

• Ensure that system data is fit for purpose.
• Maintain consistency of data between HR systems.

What you'll need to succeed? :

• Bachelor’s degree, in lieu of the degree 3 years of experience plus functional experience
• expert level experience with enterprise software – Success
  Factors Learning Management System preferred
• experience in project management, system implementation, program administration – HR expertise preferred
• Complex query building
• Customer Service Experience
• Process design -leveraging technology
• Vendor relationship experience
• Advanced Microsoft office skills – expert excel user
• Communication

What we have to offer you?

• Hybrid working model;
  
  
• Flexible working hours;
  
  
• Health & Life Insurance;
  
  
• Meal allowance paid in Meal Card;
  
  
• Additional Daysoff: extra vacation day, employee’s birthday, volunteering day;
  
  
• More than 6000 free online courses;
  
  
• Opportunity to grow professionally inside the Company;
  
  
• Possibility to participate in multicultural projects;
  
  
• Several internal activities aiming to promote our team´s wellbeing.

? Apply now! Send your CV to recruitment. sbs. portugal@sodexo.com with the job title in the subject line. Explore all our career opportunities here: Sodexo Careers.

Learn more about Sodexo: You
Tube - Sodexo.

Diversity & Inclusion Statement

Sodexo is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment based on merit.

? Data Privacy:

We respect your privacy. Your personal data will be used exclusively for recruitment purposes, processed under GDPR regulations, and treated confidentially. For further details, contact privacy. sbs@sodexo.com.