Hris Team Lead: Oracle Hcm & Process Improvement

Hris Team Lead: Oracle Hcm & Process Improvement
Porto
Oliveira do Douro, Porto, Portugal

About Unilabs

Headquartered in Geneva and part of the A. P. Moller Group, Unilabs is one of Europe's leading medical diagnostics companies, offering a complete range of laboratory, pathology, genetics, and imaging services to patients across 14 countries. Unilabs invests heavily in technology, equipment, and people – using digital technologies in its state‐of‐the‐art laboratories and imaging institutes – to improve the lives of close to 100 million people every year.

Responsibilities

- Leads and develops HRIS Team to ensure expert level customer service

- Monitors and improves HRIS & AMS SLAs

- Serves as an escalation point for complex issues, resolves issues and manages enhancements

- Provides professional, comprehensive functional support and HR process expertise for Oracle HCM solution

- Drives efficiencies and pursues continuous process improvements (Oracle HCM + integrations)

- Collaborates closely & professionally with cross‐functional and geographical teams

- Cooperates with Knowledge Manager on creation and maintenance of knowledge management content and training materials

- Identifies and raises knowledge gaps and opportunities for improvements via Oracle Guided Learning

- Cooperates on educating and training our HR Key users community

Qualifications

- Experience of team leading

- Experience with Oracle HCM

- Good knowledge of HR processes

- Great analytical and data management skills

- Strong communication skills with the ability to effectively interact with stakeholders at all levels

- Proven ability to troubleshoot process and technical issues and implement solutions

- Fluency in English

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