Implementation Consultant

Implementation Consultant
Viseu
Viseu, Viseu District, Portugal

Are you passionate about implementing systems and creating meaningful results for clients?

If so, we have a remarkable opportunity for you!

Our client is a dynamic and
- oriented consulting and implementation agency focused on optimizing how U. S. law firms leverage technology to enhance service delivery and client outcomes.

You will be responsible for deploying CRM configurations, project management platforms, automation workflows, API integrations, and AI-driven solutions. Your role will involve identifying operational inefficiencies and designing streamlined systems that enhance overall business performance.

As a technical strategist, you will engage with underperforming firms to diagnose critical bottlenecks and implement tailored solutions that drive scalable growth and unlock significant revenue potential.

Enjoy the flexibility of working from anywhere, with quarterly
- person meetups held in exciting global locations—selected by popular team vote. Potential destinations for next year include the USA, Tokyo, Dubai, and Bangkok.

You’ll have the flexibility to manage your schedule independently, with the expectation of being available for client meetings Monday through Friday during U. S. morning hours

What your responsibilities will include:

• System design, implementation, deploy systems, operational analysis and direct client engagement.
• Analyze technology challenges and operational inefficiencies within U. S. law firms to identify
  - impact opportunities.
• Configure CRMs and Case Management Systems to address identified bottlenecks and improve workflow efficiency.
• Develop analytics dashboards and data pipelines to surface actionable business insights.
• Design and implement automation workflows using tools such as Zapier, Make, and n8n.
• Deploy AI solutions including Gemini, Chat
  GPT, and Claude—and provide training to ensure meaningful adoption and measurable impact.
• Build strong working relationships with client teams to foster trust and
  - term collaboration.
• Operate with a high degree of autonomy, extracting insights from client interactions and presenting recommendations to stakeholders.
• Ownership over both your deliverables and the outcomes you drive for clients.
• Building and deployment of systems as well as direct client interaction. You will own your projects
  -
  - end, from initial discovery through implementation and ongoing optimization.
• Working exclusively with
  - code and
  - code platforms, focusing on rapid deployment and scalable solutions.

Qualifications:

• 2–5 years of experience in a similar role involving systems implementation, consulting, or operational improvement
• Proven experience in
  - facing roles and/or consulting, particularly with small to
  - sized enterprises
• Hands-on experience with Customer Relationship Management (CRM) systems such as Hub
  Spot, Salesforce, Zoho, or Pipedrive
• Familiarity with Project Management and ERP platforms, including tools like Asana, Monday. Com, Airtable, Click
  Up, or SAP
• Proficiency with automation platforms such as Zapier, Make, n8n, or Microsoft Power Platform
• Experience working with Generative AI technologies like Open
  AI (Chat
  GPT), Google Gemini, Anthropic Claude, or Deep
  Seek
• Competence in data analysis and visualization tools, including Big
  Query, Looker Studio, Power BI, or Tableau
• Working knowledge of REST API integrations, including reading documentation and configuring system connections
• Demonstrated ability to learn complex tools quickly and apply them effectively to solve real business problems
• Fluent in English

Preferred Qualifications:

• Experience with legal tools (e. G. Clio Manage and Lawmatics) or working in a law firm is considered a plus
• Breaking down complex problems and solving them independently with precision.
• Taking full responsibility for your work and navigate challenges independently
• Articulate complex technical concepts to
  - technical audiences and build trust through clear, professional communication.
• Excellent analytical, organizational, and communication skills
• High attention to detail and ability to work independently

Joining us means you'll enjoy:

• Fully remote role
• B2B contract is preferred;
  
  employment contract canalso be considered
• Performance-based bonus & promotion path
• Flexible benefits
• Trainings/certifications

Sounds interesting? Send us your CV by applying to this page!