Inbound Sales Specialist (Italian Market) hospitality

Location: Lisbon, Portugal

Languages Required: Italian (Native) + English (B2)

Contract: Full-Time | Temporary (Renewable) | 1-Month Trial Period

Your Role

Join the front line of guest satisfaction! As an Inbound Sales Specialist, youll represent HOTELS, a
- growing European hospitality brand. Your mission is to turn inquiries into bookings, enhance guest experiences, and ensure every customer feels valued while working in a dynamic, multicultural environment in sunny Lisbon.

What Youll Be Doing

• Handle incoming calls, emails, and chats from Italian-speaking customers.
• Assist guests with reservations, availability, promotions, and room details.
• Provide personalized recommendations to maximize bookings and customer satisfaction.
• Support the sales team through upselling and
  - selling opportunities.
• Maintain accurate guest information in CRM systems and follow company procedures.
• Collaborate with your international colleagues to meet and exceed performance goals.

Compensation & Perks

For Local Candidates:

1, 306. 66 EUR gross/month (all-inclusive)

Includes:

Base salary

Holiday & Christmas bonuses

Monthly food allowance

For International Candidates:

1, 050. 00 EUR gross/month (all-inclusive)

Includes:

Competitive base salary

Room allowance

Holiday & Christmas bonuses

Monthly food allowance

Relocation Package Weve Got You Covered!

If youre moving from abroad, well make your transition smooth and
- free:

Airport pickup upon arrival

Full administrative support (residency, tax, banking setup, etc. )

Reimbursement of your initial flight

Annual return flight to your home country (EU residents only)

14 months of
- provided housing fully equipped and ready to move in

Welcome kit with essentials (bedding, towels, and more)

Live in Style

Our shared company apartments are designed for comfort and community:

• Fully furnished and equipped
• Utilities, Wi-Fi, and TV included
• Located within 2060 minutes of the office
• Perfect for meeting new friends and exploring Lisbon together!

Beyond Work A Complete Experience

Free Portuguese language classes

Cooking and sports activities

Weekly social events and networking opportunities

Growth Opportunities

• Option to renew your contract and grow within the company
• Internal mobility and career development programs

Hiring Process

1. Application Review
2. Online Language Assessment
3. Final Interview with Our Client