Inbound Sales Specialist (Italian Market) hospitality

Inbound Sales Specialist (Italian Market) Hospitality

Business Intelligence Sales Consultants

Location: Lisbon, Portugal

Languages required: Italian (Native) + English (B2)

Contract: Full‑Time | Temporary (Renewable) | 1‑Month Trial Period

Your role: Join the front line of guest satisfaction! As an Inbound Sales Specialist, you will represent HOTELS, a fast‑growing European hospitality brand. Your mission is to turn inquiries into bookings, enhance guest experiences, and ensure every customer feels valued while working in a dynamic, multicultural environment in sunny Lisbon.

What You’ll Be Doing

• Handle incoming calls, emails, and chats from Italian‑speaking customers.
• Assist guests with reservations, availability, promotions, and room details.
• Provide personalized recommendations to maximize bookings and customer satisfaction.
• Support the sales team through upselling and cross‑selling opportunities.
• Maintain accurate guest information in CRM systems and follow company procedures.
• Collaborate with international colleagues to meet and exceed performance goals.

Compensation & Perks

For Local Candidates: 1, 306. 66 EUR gross/month (all‑inclusive)

• Base salary
• Holiday & Christmas bonuses
• Monthly food allowance

For International Candidates: 1, 050. 00 EUR gross/month (all‑inclusive)

• Competitive base salary
• Room allowance
• Holiday & Christmas bonuses
• Monthly food allowance

Relocation Package

• Airport pickup upon arrival
• Full administrative support (residency, tax, banking setup, etc. )
• Reimbursement of initial flight
• Annual return flight to your home country (EU residents only)
• 14 months of company‑provided housing fully equipped
• Welcome kit with essentials (bedding, towels, and more)

Housing & Lifestyle

• Fully furnished and equipped shared company apartments
• Utilities, Wi‑Fi, and TV included
• Located within 20 minutes of the office
• Community events and social gatherings

Beyond Work – Complete Experience

• Free Portuguese language classes
• Cooking and sports activities
• Weekly social events and networking opportunities

Growth Opportunities

• Option to renew your contract and grow within the company
• Internal mobility and career development programs

Hiring Process

• Application Review
• Online Language Assessment
• Final Interview with Our Client