Information Systems - Open Source Technical Architect Aveiro

Information Systems - Open Source Technical Architect
Aveiro
Aveiro, Aveiro District, Portugal

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and Io
T. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200 colleagues in more than 80 countries and very few
- based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is
- led, profitable, and growing.

We are hiring an Information Systems Architect to define best practices in infrastructure as code at a global scale. Join us to advance the state of the art and shape the infrastructure behind tens of millions of devices running Ubuntu.

The Information Systems (IS) team is responsible for all IT operations at Canonical, including the infrastructure for building, packaging, and distributing Ubuntu globally. As the IS architect, you will own the design of hardware and software implementation from PCI lanes to CDN and everything in between. Our goal is to be a reference operation, using the latest capabilities in Ubuntu and open source more generally, with the most modern operating principles. Your choices will impact the Ubuntu user experience for millions and influence how Canonical's engineers engage with compute and network resources in a Dev
Ops setting.

As the IS Architect, you'll be in a unique position to improve Canonical products and the
- source technologies they're based on. You will lead System Reliability Engineers (SRE) and Data Center Engineers (DCE) to embrace best practices and make informed decisions on technology choices in cloud infrastructure and services. You will coach the IS team on automation, reliability, operational/technical scalability, network infrastructure, and security.

This is a
- based position, with
- annual travel to company events totaling around 4 weeks per year.

Location: This role will be based remotely in the EMEA region.

The role entails:

• Define, get
  - in, and implement the holistic vision of a
  - class internal cloud
• Set up, maintain, and update the technical design roadmap and guidelines for the SREs within IS, aiming to improve reliability, resilience, operational scalability, and technical scalability
• Collaborate with, and provide input to,
  - ops software development teams for roadmap, requirements, and prioritization to build a highly standardized and automated operation
• Advise IS management on technology, reliability, resilience, and business cases
• Lead technical choices to implement solutions as
  - service products, ensuring scalable operation
• Collaborate with product and operations security to set best practices and mitigate threats
• Automate operations for reuse across the largest companies, considering distributed systems complexities
• Work with development teams to design service architecture, documentation, playbooks, policies, and operational procedures
• Analyze incidents, identify root causes, and recommend structural improvements to prevent recurrence

What we are looking for in you:

• Exceptional academic record from high school and university
• Undergraduate degree in a technical field or a compelling alternative narrative
• Confidence in speaking up, exchanging feedback, and sharing ideas
• Track record of exceeding expectations to achieve outstanding results
• Extensive knowledge of cloud computing concepts, technologies, and operations
• Practical experience with Linux networking, routing, firewalls, internet transit, and
  - scale bandwidth networking
• Experience managing significant production outages, incident response, and postmortems
• A passion for writing, sharing, and maintaining enterprise
  - source solutions
• Effective communication skills in English via email, chat, video, voice, and in person
• Familiarity and passion for
  - source, especially Ubuntu or Debian

Nice-to-have skills:

• Modern software engineering background (peer review, unit testing, SCM, CI/CD, Agile)
• Hands-on experience with automated enterprise Linux server administration at scale

What we offer colleagues:

• Distributed work environment with biannual
  - person team sprints
• USD 2, 000 annual learning and development budget
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunities to travel and meet colleagues
• Travel perks for company events

About Canonical:

Canonical is a pioneering tech firm leading the global move to open source. As the publisher of Ubuntu, a key open source platform for AI, Io
T, and cloud, we are shaping the future of software. We recruit globally and uphold high standards for new hires. Working here is a
- oriented experience that challenges you to think differently, learn new skills, and excel.

Canonical is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all applicants.