Information Technology Infrastructure Operations Manager
IT Infrastructure Operations Manager – Direct Hire | Hybrid work: 2 days in the office (Miraflores), 3 days remote | Miraflores
To take ownership of IT Infrastructure, Service Desk & Workplace, and Application Support across the Iberian region.
What You’ll Be Driving:
- Oversee daily IT operations, ensuring secure,
- availability systems and services. - Lead three core areas:
- Infrastructure Management (VMware, Cisco, Checkpoint, Cloud)
- Service Desk & End User Support (Jira Service Management, Zendesk, SLAs)
- Application Support (critical production troubleshooting)
- Monitor system performance and ensure compliance with industry standards.
- Implement and scale automation to reduce operational risk and improve efficiency.
- Lead, mentor and motivate
- functional IT teams. - Manage budgets and projects across the IT landscape.
- Collaborate with stakeholders to align tech delivery with business goals.
What We’re Looking For:
- Degree in Computer Engineering or similar.
- 5+ years of IT project experience, ideally in
- heavy environments. - 2+ years in team leadership or IT people management.
- Strong knowledge in:
- Networking: Cisco, Checkpoint, Watch
Guard - Virtualization & Cloud: VMware, AWS, Azure, GCP
- Service Desk tools: Service
Now, Jira, Zendesk - Security: Symantec, Mc
Afee, firewall configuration - Analytics: Splunk, ELK Stack
- ITIL processes and standards
- Fluent in English (B2+); Spanish is a plus.
What You’ll Get:
- A supportive, collaborative team environment
- Hybrid work: 2 days in the office (Miraflores), 3 days remote
- 29 vacation days per year
- Family health insurance, company phone & discount club
- Real career growth, skill development & training programs
- A company that values your
- being, innovation and initiative
- Informações detalhadas sobre a oferta de emprego
Empresa: Matchtech Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 9. 7. 2025
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