Infrastructure & Systems Operations Lead

Infrastructure & Systems Operations Lead
Viana do Castelo
Viana do Castelo, Viana do Castelo District, Portugal

Infrastructure & Systems Operations Lead

(IT - Data - Creative Infrastructure - Localization)

JP Organization (Holding Level)

Location: Porto–Lisbon base preferred - Global coordination

Work Mode: Hybrid / On-site preferred

Engagement: Full-time or Long-term Contract

Why This Role Exists

This role exists because systems fail silently .

Not through big scandals — but through:

• Broken files

• Lost translations

• Inconsistent visuals

• Disconnected tools

• “I thought someone else handled it” moments

When IT, content, design, data, and localization are treated as separate, organizations decay from the inside.

JP Org does not allow that.

This role exists to ensure that infrastructure, information, and creative execution actually hold together — across countries, brands, languages, and time zones.

What Kind of Organization This Is

JP Org is not:

• A tech startup outsourcing thinking

• A creative house improvising structure

• A corporation hiding chaos behind tools

We build load-bearing systems .

That means:

• Tools exist to serve people, not exhaust them
• Creativity is supported by infrastructure, not blocked by it
• Localization preserves meaning, not just words
• Design systems are respected, not diluted

This role is central to that philosophy.

Role Definition

The Infrastructure & Systems Operations Lead is responsible for maintaining the operational backbone that allows people, content, data, and systems to function without friction .

This is not a pure IT role .

This is not a pure design role .

This is not a support desk .

It is a systems integrator role — ensuring that everything technical, visual, linguistic, and operational actually works together.

Core Responsibilities1. Systems & Technical Infrastructure

(IT / Data / Tools)

• Maintain and coordinate internal tools (CMS, cloud storage, Notion, design systems, communication platforms)

• Ensure data is structured, backed up, and retrievable

• Support
- brand system consistency

• Prevent tool sprawl and redundant software use

• Act as
- line resolver before escalation to external vendors

2. Creative Infrastructure & Asset Control

(Design & Content Support)

• Maintain design systems, brand assets, templates, and guidelines

• Ensure designers and creators work from one source of truth

• Coordinate with freelance designers (graphic, visual, motion, etc. )

• Protect visual consistency across all brands and markets

• Prevent “design drift” over time

3. Localization & Language Integrity

(Translation & Meaning Preservation)

• Coordinate translators and localization specialists

• Ensure translations preserve intent , not just language

• Maintain multilingual consistency across documents, platforms, and materials

• Act as bridge between editorial, legal, and regional teams

• Flag cultural or linguistic blind spots before publication

4. Freelance Network Coordination

(External Talent Infrastructure)

• Manage freelance creators (photo, video, design, localization)

• Onboard freelancers into JP systems and standards

• Ensure deliverables meet quality, format, and timing requirements

• Create repeatable workflows so freelancers do not reinvent processes

5. Operational Hygiene & Continuity

(Silent Stability)

• Ensure nothing critical depends on one person’s memory

• Reduce friction, confusion, and “where is that file? ” moments

• Maintain calm, predictable operations even under pressure

• Support other departments without becoming a bottleneck

Chambers & Governance Alignment

This role operates under:

Atlas Chamber

→ Infrastructure capacity,
- bearing logic

Oratorium

→ Cross-team coordination, clarification, alignment

This role does not make strategic decisions —

but prevents strategic failure .

Who This Role Is For

You are likely:

• Comfortable working across tech, design, language, and people

• Calm under complexity

• Structurally minded

• Detail-aware without being pedantic

• Able to say “this will break later” before it does

You understand that:

“Creative freedom only exists when infrastructure is stable. ”Required Qualifications

• Experience in IT systems, digital operations, or technical coordination

• Familiarity with creative workflows (design, content, media)

• Strong organizational and documentation skills

• High reliability and
- through

• Clear written English

Strongly Preferred (Not Mandatory)

• Experience working with designers or creative teams

• Experience coordinating freelancers or external vendors

• Multilingual environment exposure

• Understanding of CMS /
- based workflows

• Comfort operating across cultures and time zones

What We Offer

• Clearly defined scope (no chaos disguised as flexibility)

• Long-term structural responsibility

• Direct collaboration with leadership

• Exposure to international,
- brand operations

• A culture that respects clarity, dignity, and sustainability

• Compensation aligned with responsibility and experience

How to Apply

Please submit:

• CV

• Short explanation of how you think about systems & structure

to:

Subject: Infrastructure & Systems Operations Lead

Important Note

This role is not glamorous.

It is essential .

If you enjoy:

• Quiet competence

• Preventing problems before they surface

• Being the reason others can do great work

You will thrive here.

If you need:

• Constant spotlight

• Undefined authority

• Chaos framed as creativity

This is not the right role.

Relevant brand and business information links: