Insurance Customer Service Representative Lisboa

Insurance Customer Service Representative
Lisboa
Lisboa, Lisboa, Portugal

Insurance Customer Service Representative

We are seeking a skilled and
- focused individual to join our team as an Insurance Customer Service Representative. In this role, you will be responsible for providing exceptional service to clients, ensuring that their insurance needs are met, and resolving any issues that may arise.

Job Description:

As an Insurance Customer Service Representative, you will be the primary point of contact for clients, responding to their inquiries, and resolving their concerns in a timely and professional manner. You will also be responsible for processing transactions, updating client information, and maintaining accurate records.

Required Skills and Qualifications:

• Language Skills:
  
  Fluent in French (C2) and English (B2)
• Customer Service Experience:
  
  Previous experience in
  - facing roles is preferred but not required
• Communication Skills:
  
  Excellent verbal and written communication skills
• Problem-Solving Skills:
  
  Ability to analyze and resolve complex problems

Benefits:

• Competitive Salary:
  
  A competitive salary based on your experience and qualifications
• Bonus Structure:
  
  A
  - based bonus structure to reward your hard work and dedication
• Welcome Bonus:
  
  A
  - time welcome bonus of €3000 to support your transition to our team
• Full-Time Contract:
  
  A
  - time contract with indefinite duration
• Central Location:
  
  A central location in Lisbon, Portugal, making it easy to get to and from work
• Professional Development Opportunities:
  
  Ongoing training and development opportunities to help you grow in your career

Why Join Our Team?

We are committed to creating a positive and supportive work environment where you can thrive. As an Insurance Customer Service Representative, you will have the opportunity to make a real difference in people's lives, and we offer a range of benefits to support your
- being and success.