Integrador de software

Integrador de software
Faro
Faro, Faro District, Portugal

Com mais de 7 anos de existência a nível nacional, contamos com mais de 200 colaboradores com o nosso ADN e
- nos no mercado com 3 ofertas de serviço:

• Strategy (Outsourcing, Ne
  Xel, Team as a Service, Tech Academies);
• R&D (Estágios, POC, Laboratório Tecnológico);
• Nearshore.

Na ADENTIS
- nos nas PESSOAS e é este o nosso salário emocional:

• Equilíbrio entre a vida profissional e pessoal;
• Flexibilidade na rotina organizacional;
• Benefícios de saúde para colaboradores e familiares;
• Eventos Team Building;
• Protocolo com mais de 300 parceiros;
• Formação contínua através de um centro profissional de formação e certificação;
• Acompanhamento e feedback contínuo através de um plano personalizado;
• Progressão de carreira através de avaliações objetivas e diretas.

Key Responsibilities

• Support Service Level and Performance Level Agreements (SLA / PLA) for Finartis products.

• Troubleshoot and resolve customer issues related to software functionality, user access, and

configuration.

• Document issues, troubleshooting steps, and resolutions in the customer support ticketing

system.

• Work with clients to understand their software integration requirements and tailor solutions to

meet those needs.

• Install, configure, and integrate software applications with client environments, including third party platforms.

• Provide
- integration support, troubleshooting issues, and assisting clients with system

optimizations.

Experience:

• Minimum of 3 to 5 years experience in a support or software integrator role, preferably within

the software or wealth management industry.

Skills:

• Needs to have excellent
- oriented and
- oriented set of mind and skills.

• He represents the company product and has to maintain the right influence in order to both manage client expectation and support client needs.

• Good problem solver, attention to detail, with ability to work under time pressure, being resilient and hard working.

• Financial knowledge on Wealth Management Business is a plus.

• Ability to learn quickly.

Technical Skills:

• Strong experience with Oracle databases, particularly in development and investigation tasks

involving SQL and PL/SQL.

• Experience with continuous integration/continuous deployment (CI/CD) pipelines.

• Familiarity with cloud platforms (e. g. , AWS, Azure) and microservices architecture.

• Proficient use of
- level testing tools designed to test basic code assumptions as well as
- level testing tools.

• Previous experience in formal software development with a thorough understanding of software

design, testing, and debugging methodologies.

• Experience with version control systems, particularly SVN (Subversion).

Se queres fazer parte de uma empresa People First,
- te a nós.

We walk with you!

REF: EBS. SWI