Internship - Content Management System Support Trainee (Technical Writing) Viseu

Internship - Content Management System Support Trainee (Technical Writing)
Viseu
Viseu, Viseu District, Portugal

At KEENFINITY, we are a globally leading provider of innovative and professional security and communication solutions. With over 4, 200 employees in over 50 countries worldwide, our ambition is clear:

we offer more than just technology – we secure, connect, and amplify the moments that matter in life.

Next to our passion for technology we’re very passionate about our work environment. Based on values such as trust, appreciation, and accountability we all work together to shape the future – boldly,
- focused and with a strong team spirit.

Your contribution to something big:

• Technical support for the content management system ST4;
  
  
• Hands-on solution configuration of new requirements;
  
  
• Inbound/outbound interface configuration and debug of solution;
  
  
• Regular alignment with external vendor of CMS;
  
  
• Perform trainings regarding the usage of Content Management System ST4;
  
  
• Ensure documentation of processes to Content Management System users.

What distinguishes you:

• Academic background in Information Science, Language Sciences, Technical Writing or Communications, or Engineering degree with experience in technical writing;
  
  
• Experience withcontent management systems, preferably Schema ST4, and/or authoring tools, and/or translation management tools is a plus;
  
  
• Experience in technical writing and editing, and/or demonstrated ability to understand and communicate technical content is a plus;
  
  
• Knowledge aboutdifferent file types and how to structure/read them (TXT, XML, XLSX, CSV, XPath, XSLT);
  
  
• Very good levelof written and spoken English;
  
  
• Quick learner with natural curiosity and willingness to figure things out;
  
  
• Interest in product data and digital content management.

Our benefits include

⚖ Flexible work conditions

? Hybrid work system

? Exchange with colleagues around the world

? Training opportunities (i. E. , technical training, foreign languages training) & certifications

? Opportunities for career progression and continuous professional development

? Access to great discounts in partnerships

? Sports and health related activities (gym)

? Free transports from Porto

? Free parking lot

? Canteen

-----

At Keenfinity we don’t just build innovative solutions — we shape a smarter, more connected world through technology.

We value different backgrounds, ideas, and experiences and we’re committed to growing, learning, and celebrating success as one team. Everyone is welcome here — we foster an environment where everyone is respected, valued, and encouraged to be their authentic self.

Keenfinity is an equal opportunity employer, offering equal opportunities for all. We welcome applications from people with disabilities and can offer support, if needed. When everyone has a chance to contribute, we all do better.