It Change Manager Lisboa

It Change Manager
Lisboa
Lisboa, Lisboa, Portugal

? Who are we?

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specializing in the fields of Banking, Finance, and Financial Services. Guided by our core values of closeness, teamwork, diversity, and excellence, our team of 980 expert consultants, representing 35 different nationalities, collaborates across 12 international offices:

Paris, Lyon, New York, Montreal, London, Brussels, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. Committed to sustainability (Ecovadis Gold), diversity (gender index:

92%), and quality of work life (Best Workplace Experience), Quanteam is a
- thinking enterprise.

? Our Expertise

With a dual expertise in both business and IT, Quanteam supports its corporate clients (investment banks, asset management companies, private and retail banks, custodians, etc. ) across the entire Front-to-Back spectrum in evolving their business activities and transformation projects.

Our teams are organized into 5 expertise areas:

➡ Quantitative Finance

➡ Risk, Compliance, and Regulatory

➡ Operations and Finance

➡ Transformation and Organization

➡ Information Systems

In 2023, Quanteam generated a revenue of €74. 6 million.

? We are looking for a IT Change Manager:

Main Tasks:

Change Management:

• Oversee the change management process, ensuring all changes are documented, reviewed, and approved before implementation.
• Chair Change Advisory Board (CAB) meetings to assess the impact and risks associated with proposed changes.
• Coordinate with various IT teams to schedule and implement changes with minimal disruption to services.

Risk Assessment:

• Conduct risk assessments for proposed changes and develop mitigation strategies.
• Ensure that all changes comply with ITIL best practices and organizational policies.

Documentation and Reporting:

• Maintain comprehensive documentation of all change requests, approvals, and outcomes.
• Prepare and present reports on change management activities, including metrics on success rates, failures, and improvements.

Stakeholder Management:

• Communicate effectively with stakeholders to ensure they are informed about upcoming changes and their potential impact.
• Collaborate with project managers, IT teams, and business units to align change management processes with organizational goals.

Continuous Improvement:

• Continuously review and improve change management processes to enhance efficiency and effectiveness.
• Stay updated with the latest ITIL frameworks and industry best practices.

Key Technologies & Tools:

• ITIL
• SCRUM
• Excel
• Power BI
• Service Now
• Fluent in English

? Hybrid Role in Lisbon

• ? If you feel this opportunity is for you, send your CV and join our team!