IT Helpdesk - Part-time Lisboa

IT Helpdesk - Part-time
Lisboa
Lisboa, Lisboa, Portugal

With nearly 170 years of existence, and over 40, 000 employees in more than 70 countries around the world, Savills is a company of international reputation in the real estate market. Savills Portugal, holding a prominent position in the national market, and currently undergoing a strong growth, with mandates for the main projects under development in Portugal, intends to reinforce its IT team with the integration of an IT Helpdesk (Part-time) in our Lisbon office. Key tasks/ activities:Monitoring the helpdesk ticketing system and allocate support resources;Provide first line IT support to users;Hands on technical support (install and configure) on computer hardware and software installation;Liaise with office and site users, IT applications team, infrastructure team to resolve operation issues;Maintain proper records on incidents, escalation, tracking log and inventory control;Accountable for ensuring all IT services delivered are compliant with company standard practice. Requirements, Skills and Experience Desired:Higher Diploma or above in IT / CS related disciplines;Minimum 1 year in IT operation support areas;Proficiency in Microsoft product family support, hands on experience in deploying, managing and supporting in MS Windows OS platform;Familiarity with LAN / WAN / VPN / TCP/IP architecture;Good communication and interpersonal skills, a good team player,
- motivated, good
- solving skills,
- oriented and able to work independently. What we offer:Top-notch office facilities in a premium location in Lisbon;Organizational culture focused on the
- being, team spirit and excellence;Experienced and very motivated team;Continuous training for further professional and personal development;Opportunities for career progression. To apply for this position, please send your CV and covering letter to Joana Malheiro (career@savills. pt). Please note that we will use your personal details to respond to your application. For more details, please see our Privacy Policy.