It Helpdesk

It Helpdesk
Lisboa
Lisboa, Lisboa, Portugal

Did you know that the average reading time for a job advertisement is only 30 seconds? Let's use them well: 18 years of experience. 2, 360 employees. 20 offices and 2 Talent Hubs. 10 internal programmes designed with you in mind.

We are looking for a IT Helpdesk!

Location: Lisbon | Porto

Level of Experience: Mid (3 to 6 years)

Salary Package & Benefits: €1, 200 to €2, 000 (salary base) + Food Allowance + Flex Benefits

Main Tasks:

• Provide In person / Face to face, IT support in a
  - scale
  - user environment
• Remote Support & In person/On desk/field support
• Work by procedures and tickets
• Warehouse, stocks control, logistics & Back-office tasks

Technical Skills:

• Hardware and Software
• Networking and security
• Problem solving and critical thinking
• Microsoft tech savvy
• Main Technologies : MS Windows, M365, Printers, Audiovisual equipment’s(cisco), i
  Phone & Mac, Smart pass, Active Directory, Network protocols
• Tech savvy with working knowledge of office and corporate products, technology adept and consumer
• Comfortable (not an expert) with Microsoft technology and products (Excel, windows, Outlook)
• Good understanding of collaborative tools and its importance in the current digital working era
• Knows and comprehends the importance of IT Security, Cyber Security in a corporate environment
• Good understanding of computer systems, mobile devices, and other tech products
• Ability to diagnose and resolve basic technical issues and beyond