IT Onsite Technician Arouca

IT Onsite Technician
Aveiro
Arouca, Aveiro, Portugal

Role

As a Hemmersbach Technician you make the end users at renowned companies happy every day thanks to your friendly and competent demeanour. Direct customer contact with various requirements within the scope of 2nd quite neatly describe the position you would like to have:

• Analyze errors, maintain hardware, set up / remove work stations, install and configure new software (IMACD) and manage user accounts via Active Directory
• Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
• Offer “hands and eyes” / “smart hands” support
• Inventory control and management updated monthly
• Support meeting rooms
• Attend weekly telephone conferences with the international team (in English)

Requirements

• 18 months of IT experience (or equivalent)
• Ability to build relationships
• Excellent time management skill
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Solid knowledge of English (B2)
• Excellent time management skill

Benefits

• Buddy program
• Food Allowance --> Net Allowance
• Internal career development program
• International job opportunities
• Transport/ Commuting Allowance

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.