IT Onsite Technician Arouca

Overview

Provide Level 2 Deskside support at one of our clients location. Contact us directly if you have any questions about this open job position.

Responsibilities

• Analyze errors, maintain hardware, set up / remove work stations, install and configure new software (IMACD) and manage user accounts via Active Directory
• Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
• Offer “hands and eyes” / “smart hands” support
• Inventory control and management updated monthly
• Attend weekly telephone conferences with the international team (in English)

Requirements

• 18 months of IT experience (or equivalent)
• Ability to build relationships
• Experience in OS, Apps and H/W installation and troubleshooting depending on project products
• Solid knowledge of English (B2)

Be part of us

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.

• Buddy program
• Internal career development program
• International job opportunities