IT Production – Application Production Support Lisboa

IT Production – Application Production Support
Lisboa
Lisboa, Lisboa, Portugal

We’re looking for a IT Production – Application Production Support (Lisbon)

Who We're Looking For:

✅ Professional Experience & Technical Skills:

Ensure service availability and
- up of production requests for our business;

Collaborate closely with Infrastructure teams (Servers, Storage, Network, Middleware, Monitoring, Automation, etc. );

Partner with APS and Operations teams to keep applications running smoothly.

Main tasks include:

Incident resolution;

Handling user requests;

Monitoring production environments;

Building strong technical & functional knowledge of applications;

Driving continuous improvement with process automation ideas.

Technical Skills

Experience in Linux/Unix

SQL

ITIL – Practical knowledge;

Observability / Monitoring tools – Practical knowledge;

Ansible – Practical knowledge;

Reporting & presentation skills;

Agile mindset.

Language Requirement

English – B2

Work Setup

Hybrid