It Service Change Manager
We are looking for an IT Service Change Manager to join our Client's team on a REMOTE working model from Portugal.
Eligibility:
- Candidate must reside in Portugal for a minimum during last 5 years.
- Portuguese Citizenship is mandatory.
- Completed Bachelor or Master degree is a must.
- Candidate must be prepared to obtain EU Clearance after accepting the job offer.
Responsibilities:
IT Service Change Management:
- Provide status reports for implemented IT service changes to senior management.
- Execute routine changes in a live IT service environment.
- Generate schedules and time estimates for planned IT service changes.
- Participate in the analysis of risks, costs, and benefits for proposed IT service changes.
- Document procedures and implemented changes within the IT service ecosystem.
Change Control:
- Develop, document, and implement changes based on requests for change.
- Apply change control procedures to ensure smooth and consistent processes.
- Utilize tools, techniques, and processes to manage, track, and report on change requests.
Requirements Definition and Management:
- Use standard techniques to elicit, specify, and document requirements for clearly defined subject areas.
- Assist in the definition, management, and creation of a requirements baseline.
- Aid in investigating and applying authorized changes within the systems.
Risk Management:
- Conduct basic risk management activities to identify and mitigate risks.
- Maintain documentation of risks, threats, vulnerabilities, and their mitigation actions.
Candidate Requirements:
- Completed Bachelor or Master Degree is a must.
- At least 3+ years of practical experience handling change requests from initiation to closure, engaging with relevant process owners and stakeholders.
Training and Certifications:
- ITIL v3/v4 Foundation Certification (mandatory).
Why Join Us?
- Employment:
Indefinite Contract from the start. - Health Insurance:
Comprehensive coverage for your
- being. - Remote Work Model
- Continuous Learning:
Access to a Udemy Business subscription with thousands of workshops and courses. - Team Culture:
Collaborative and innovative work environment.
If you meet the above criteria and are ready for an exciting opportunity in a dynamic environment, submit your CV!
- Informações detalhadas sobre a oferta de emprego
Empresa: Hexa Consulting Localização: Porto
Porto, Porto District, PortugalPublicado: 18. 6. 2025
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