IT Service Transition Manager Porto

IT Service Transition Manager
Porto
Porto, Porto District, Portugal

Job Title: Tech Recruiter Portugal - WA FENIX || Training & Knowledge Manager

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 8 years of experience in service management, with a focus on service transition.
• Strong knowledge of and experience with SIAM (Service Integration and Management) principles.
• Proven experience in integration and coordination of multiple service providers in a complex,
  - supplier ecosystem.
• Excellent communication and stakeholder management skills.
• Strong analytical and
  - solving abilities.
• Ability to work under pressure and manage multiple priorities.
• ITIL certification (mandatory).
• SIAM certification is highly desirable.
• Proven track record of successful service transitions in a complex IT environment.
• Fluency in Portuguese and English (mandatory).
• Willingness to travel abroad when necessary.

Must be in Portugal or able to arrive in 30 days, with a valid work permit.

Seniority Level:

Mid-Senior level

Employment Type:

Full-time

Job Function:

Information Technology

Industries:

IT Services and IT Consulting