IT Services Administrator Matosinhos

Pw
C Services Portugal (PSP) is a joint venture between Pw
C Luxembourg and Pw
C Portugal, serving as an integral extension of Pw
C Luxembourg. Our growing team operates as an acceleration center supporting Pw
C Luxembourg’s clients. Leveraging a unique pool of talented professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service delivery by integrating seamlessly into Pw
C Luxembourg’s operations and addressing talent attraction challenges sustainably.

The role - IT Services Administrator

Responsibilities

• Analyze information, diagnose symptoms, and resolve incidents through events generated by our monitoring tools
• Comply with OLAs defined by the Service Delivery Manager and contribute to elevate customer satisfaction
• Be engaged in proactive management for our application services.

Your profile

• BSc or MSc in Computer Science, Information Technology or a related field
• Experience with Windows server
• Knowledge of Network concepts
• Understanding of how all components within an IT service interact with one another
• Basic administration and Cloud knowledge is considered as a differentiator
• Fluent in both written and spoken English and Portuguese.

We believe you have what it takes. Are you ready to join our “community of solvers”?

Be a part of The New Equation.