IT Services Administrator Matosinhos

IT Services Administrator – Pw
C Portugal

Join to apply for the IT Services Administrator role at Pw
C Portugal

Pw
C Services Portugal (PSP) is a joint venture between Pw
C Luxembourg and Pw
C Portugal, serving as an integral extension of Pw
C Luxembourg. Our growing team operates as an acceleration center supporting Pw
C Luxembourg’s clients. Leveraging a unique pool of talented professionals based in Matosinhos, our operating model ensures scalability, consistency, and quality in service delivery by integrating seamlessly into Pw
C Luxembourg’s operations and addressing talent attraction challenges sustainably.

Responsibilities

• Analyze information, diagnose symptoms, and resolve incidents through events generated by our monitoring tools
• Comply with SLAs defined by the Service Delivery Manager and contribute to elevate customer satisfaction
• Be engaged in proactive management for our application services

Qualifications

• BSc or MSc in Computer Science, Information Technology or a related field
• Experience with Windows server
• Knowledge of Network concepts
• Understanding of how all components within an IT service interact with one another
• Basic administration and Cloud knowledge is considered as a differentiator
• Fluent in both written and spoken English and Portuguese

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology

Industries

Business Consulting and Services

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