It Support / Desktop Support / It Technician

It Support / Desktop Support / It Technician
Viseu
Viseu, Viseu District, Portugal

Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the chalenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility. We are more than 500 consultants with offices in Lisbon, Porto and Madrid.

DECSKILL operates in 3 main areas:

• DECSKILL TALENT, through which we provide our clients with an extension to their IT teams;
  
  
  
  

• DECSKILL BOOST, through which we provide our client with software development models to increase capacity and optimize Time-to-Market, where we create and manage teams that deliver according to their needs, at the desired speed;
  
  
  
  

• DECSKILL CONNECT through which we provide our client with consulting services, as well as the implementation and management of information technology infrastructures.

Our practice results in the creation of value for our customers, either by delivering qualified and
- added services, or through highly qualified and motivated professionals, as well as technology solutions that allow us to operate and transform the business of our customers.

We are looking for Technical support Technician (Helpdesk)!

Responsibilities:

• Provide In person / Face to face, IT support in a
  - scale
  - user environment.
• Remote Support & In person/On desk/field support.
• Work by procedures and tickets.
• Warehouse, stocks control, logistics & Back-office tasks.

Requirements:

• Hardware and Software.
• Networking and security.
• Problem solvind and critical thinking.
• Microsoft tech savvy.
• Main Techonologies: MS Windows, M365, Printers, Audiovisual equipments(cisco), iphone & Mac, Smartpass, Active Directory, Network protocols.
• Strong analytical skills with a creative and flexible approach to problem solving.
• Capacity to work effectively in a team.
• Delivery-focused with keen attention to detail.
• Professional and precise communication skills.
• Communication
• Customer oriented
• Conscientiousness
• Teamwork
• Multitasking Ability
• Fluency in English is mandatory.

If you’re interested in this job please send your CV to career@decskill.com or cesaltina. abreu@decskill.com, with the reference “CA/Helpdesk”.

Thank you! :)

Decskill is committed to equality and
- discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being