IT Support Lead - Temenos Platform | Strategic Role

IT Support Lead – Temenos Platform | Strategic Role

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Direct message the job poster from Itaú BBA in Europe

Are you interested in working in the Financial Markets?

We are looking for an IT Support Lead – Temenos Platform | Strategic Role

Itaú BBA Europe is a banking subsidiary of Itaú Group, the largest banking institution in Brazil and in Latin America. We believe that talent and innovation flourish in a diverse and inclusive environment, so we are a Bank driven by diverse people, committed to generating value for our customers and our society. We want our employees, the Itubers, to feel welcomed to bring as much of their true selves to work as they like.

Therefore, we encourage all candidates to apply regardless of gender, race, disability, sexual orientation, and any other characteristic that could be subject to discrimination.

Our core values are: We don’t have all the answers • We have each other’s back • We treasure diversity • We are driven by results • We put the client first • Ethics are
- negotiable

What is the role overview?

We’re looking for an experienced IT Support Lead to drive support initiatives across our business and Temenos platform. This role blends hands‑on problem‑solving with strategic system optimization and mentoring. You’ll play a key role in enhancing IT processes and aligning support with business goals.

Previous experience in the financial sector is essential.

What would be your key responsibilities?

• Manage and resolve incidents and problems across systems
• Own complex support cases and coordinate resolution across teams
• Provide guidance and backup to junior IT support colleagues
• Collaborate with business stakeholders to ensure IT support meets operational needs

What are we looking for?

1) Experience

• Solid knowledge of Corporate Actions, Securities Transactions, and Settlement
• Experience with Core Banking systems (Temenos or similar)
• Strong skills in scripting, automation, and system integration
• Familiarity with cloud platforms like AWS or Azure

2) Skills

• Excellent communication skills in English (spoken and written)
• Team player with experience in distributed teams
• University degree or equivalent qualification

What can you expect?

• Permanent Contract
• Competitive compensation with eligibility for discretionary variable remuneration
• Robust health insurance coverage
• A dynamic, fast‑paced, challenging and international working environment
• Development and growth opportunities to support you in your career

If you believe you are the right fit for this position, please send us your application!

Only applications through Linked
In will be considered and due to the high volumes of applications that we receive, we will only contact those candidates that we would like to invite to an interview.

Seniority level: Mid-Senior level

Employment type: Full‑time

Job function: Information Technology

Industries: Banking, Financial Services, and Investment Banking

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