IT Support Lisboa

IT Support
Lisboa
Lisboa, Lisboa, Portugal

Job Description

We are seeking an experienced Infrastructure Manager to lead our internal IT infrastructure team. This role requires a strong technical understanding of cloud and
- premise infrastructure, with a focus on secure operations and service reliability. The ideal candidate will possess excellent people leadership skills and foster a positive working culture aligned with our
- first values.

Responsibilities

• Lead and manage the infrastructure team
• Ensure secure, reliable, and scalable infrastructure operations across cloud and hybrid environments.
• Develop and implement infrastructure strategies aligned with business goals and security standards.
• Oversee the design, deployment, and lifecycle management of infrastructure services including Azure, Active Directory, networking, and virtualization.
• Collaborate with
  - functional teams to ensure infrastructure supports business needs and performance requirements.
• Promote a culture of continuous improvement, knowledge sharing, and operational excellence.
• Mentor and develop team members, fostering a collaborative and inclusive work environment.
• Manage vendor relationships and service contracts related to infrastructure services.
• Ensure compliance with IT policies, procedures, and regulatory requirements.

This role can be fully remote within Portugal; however, being able to attend some meetings in our Lisbon office would be a plus.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in infrastructure management with a focus on cloud technologies (Azure).
• Strong understanding of networking, virtualization, identity management, and security principles.
• Proven leadership experience with the ability to inspire and guide technical teams.
• Excellent communication and interpersonal skills.
• Experience with Microsoft Azure services including Iaa
  S, Paa
  S, Active Directory, and networking.
• Knowledge of ITIL practices and project management methodologies.

Preferred Certifications

• Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
• Microsoft Certified: Azure Security Engineer Associate (AZ-500)
• ITIL Foundation Certification or higher
• Project Management Professional (PMP) or PRINCE2 Certification

Additional Information

Who we are

We are a
- first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a
- performance team that supports your authentic self and celebrates your uniqueness.

We believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities; it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated.

We are reimagining how work makes people feel.

What we offer

• a culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact
• balance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits
• growth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work
• talented colleagues , role models and mentors - work, learn and be inspired by some of the best talent in the software industry
• a commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme
• a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all.

Our commitment to equity

Unit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or
-
- be to apply. If you would like to know more about our commitment to diversity, visit our blogs:

This role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries – we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!