IT Support Specialist – Business Operations Focus
Overview
IT Support Specialist – Business Operations Focus at Itaú BBA Europe, Lisbon. Itaú BBA Europe is a banking subsidiary of Itaú Group, the largest banking institution in Brazil and in Latin America. We value talent and innovation, and we are a bank driven by diverse people committed to generating value for our customers and society. We encourage all candidates to apply regardless of gender, race, disability, sexual orientation, and any other characteristic that could be subject to discrimination.
Our core values are: We don’t have all the answers • We have each other’s back • We treasure diversity • We are driven by results • We put the client first • Ethics are
- negotiable
We are in constant transformation and looking for a
- motivated and proactive IT Support Specialist - Business Operations Focus to join our IT team in Lisbon.
What is the role about?
As an IT Support Specialist, you will provide
- on IT support to business users in Lisbon with a focus on business functions. You’ll be the first line of support for issues related to the Temenos platform (T24, TDS, TAP) and other
- critical systems.
Responsibilities
- Conduct post deployment and morning checks.
- Triage Temenos-related issues reported by business users.
- Assist business with
- related issues / reconciliation. - Collaborate with other IT team members to resolve
- functional issues.
What we are looking for
1) Experience
- Experience in the Financial Services industry
- Previous experience in support functions
- Previous exposure to Core Banking or Portfolio Management Systems, Securities Static Data, Reconciliation, or Payment Processes is a plus
- Experience with ITIL framework and tools such as Jira or Service
Now is a plus
2) Skills
- Strong communication skills in English (written and spoken)
- Great team player
- Customer-oriented mindset and experience working in distributed teams
- University degree or equivalent qualification
What can you expect
- Permanent Contract
- Competitive compensation with eligibility for discretionary variable remuneration
- Robust health insurance coverage
- A dynamic,
- paced, challenging and international working environment - Development and growth opportunities to support you in your career
Application
If you believe you are the right fit for this position, please send us your application!
Please note: Only applications through Linked
In will be considered. Due to the high volume of applications, we will only contact candidates we would like to invite to an interview.
Job details
- Seniority level: Associate
- Employment type: Full-time
- Job function: Information Technology
- Industries: Investment Banking, Banking, and Financial Services
EEO statement: We encourage all candidates to apply regardless of gender, race, disability, sexual orientation, or any other characteristic that could be subject to discrimination.
#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: Itaú BBA in Europe Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 26. 9. 2025
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