Italian Content Review Specialist & Customer Support | Based in Portugal Viseu

Italian Content Review Specialist & Customer Support | Based in Portugal
Viseu
Viseu, Viseu District, Portugal

Italian Content Review Specialist & Customer Support | Based in Portugal

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Italian Content Review Specialist & Customer Support | Based in Portugal

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Join to apply for the Italian Content Review Specialist & Customer Support | Based in Portugal role at Blue
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URGENT HIRING WELCOME BONUS: 2, 000 euros (for Italian market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)

Language Requirements: Italian (C1+) + English (B2+)

Contract Type: Full-time, Shifts (including weekends if required)

Relocation Support: Available for eligible candidates

About The Role

Are you fluent in Italian and ready to join a leading global customer experience team in Porto? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You'll provide user support and ensure content compliance, working alongside a diverse,
- performing team in a dynamic and international environment.

What Youll Do

Customer Support:

• Respond to inquiries via phone, email, or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information
• Maintain excellent customer satisfaction levels
  
  
  

• Review and evaluate
  - generated content
• Enforce compliance with platform policies
• Escalate complex cases to specialized teams
• Ensure content quality, objectivity, and safety
  
  
  

• Italian fluency (C1 or higher)
• English proficiency (minimum B2)
• EU citizenship or valid residence/work permit in Portugal
• Strong communication and interpersonal skills
• Availability to work
  - site in Porto
• Flexibility to work in rotating shifts, including weekends if needed
  
  
  

• EU ID or Passport
• Portuguese Residence Card
• Manifestação de Interesse (SEF proof of registration)
• Visa holders (eligibility confirmed case by case)
  
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Marketing Services

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