Italian Customer Care Specialist - Streaming Platform - Remote In Portugal

Italian Customer Care Specialist - Streaming Platform - Remote In Portugal
Lisboa
Lisboa, Lisboa, Portugal

Italian Customer Care Specialist - Streaming Platform - Remote in Portugal
Job Openings Italian Customer Care Specialist - Streaming Platform - Remote in Portugal
About the job Italian Customer Care Specialist - Streaming Platform - Remote in Portugal
Are you passionate about delivering exceptional customer experiences? Do you love streaming platforms and enjoy solving customer queries? Join our client's team as an Italian-Speaking Customer Service Representative and support a leading streaming channel!Start Date: February 6, 2025Location: Remote from Portugal
Full-time, 40 hours a week, 8 hours a day
Work Schedule:
- Monday to Sunday: 7 a. M. 9 p. M. (365 days/year)Your Responsibilities:
- Provide outstanding customer support for subscribers of a popular streaming platform. - Assist with inquiries related to subscriptions, account management, and technical issues. - Ensure a seamless and positive customer experience through professional communication. - Collaborate with the team to identify and resolve challenges. What Were Looking For:
- Fluency in Italian (spoken and written) and a good command of English, spoken and written (B2). - Strong communication and interpersonal skills. - Tech-savviness and the ability to learn new tools quickly. - Availability to work on a rotational schedule, including weekends and holidays. - Already residing in Portugal (no relocation is offered for this role)- EU member state passport OR a valid residence permit for Portugal OR a job seeker visa OR an expression of interest (a MUST)What is on the Offer:
- Type of Contract: 6-month
- term contract (CDD),
- Performance Bonus: EUR 100 per
- A supportive,
- first work environment with opportunities for growth. - Food allowance paid in a meal card (EUR 7. 23 per working day, net)- Health insurance from day 1 (with contributions required), free after 6 months of continuous employment#J-18808-Ljbffr