Italian Customer Consultant Lisboa

Italian Customer Consultant
Lisboa
Lisboa, Lisboa, Portugal

As a result of the merger of Switzerland's leading gigabit fiber optic cable network and one of the best mobile networks in the world, Sunrise UPC has a vision on becoming a National Champion!Sunrise is growing and its Customer service expanded now to Portugal!With our attractive approach to work
- balance, we want to become one of the most pleasant workplaces in Lisbon, where flexibility and trust form the foundation of a successful
- operation and where each employee’s individual work and life situations are given due consideration. As a Customer Consultant you will be:
- Handling inbound Customer
- Managing and analysing technical related queries (concerning fixed lines, internet, Sunrise TV), and handling
- Giving recommendations and offering better solutions regarding our company’s products and services (based on the clients’ needs)- Efficient Communication with our customers exceeding their expectations whilst guaranteeing quality standards set by Sunrise- Call center work
- Languages: Italian (fluent) and English (advance)- Strong Customer
- Flexibility and
- Excellent communication
- Autonomous and precise work
- Punctual and with
- management
- User knowledge of word, excel, outlook, teams, google drive
Our offer:
- Above Market Gross Salary (14 monthly payments per year)- Attractive performance bonus linked to KPI’s- Transportation and meal
- Private Health
- Hybrid model Work from home/office- Free coffee/tea at the office
If you bring your Passion for Customer Care you will certainly find a company with sustainable growth prospects. Our vision is possible with your support!