Italian Customer Experience Associate Braga

Italian Customer Experience Associate
Braga
Braga, Braga, Portugal

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Italian Customer Experience Associate, Braga

Client:

Cbtalents

Location:

Braga, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

56f9243fe776

Job Views:

4

Posted:

20. 04. 2025

Expiry Date:

04. 06. 2025

Job Description:

Are you an Italian speaker looking for an exciting opportunity abroad? We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities:

• Handle inbound customer inquiries via phone, email, and chat.
• Assist with product information, troubleshooting, and issue resolution.
• Deliver excellent customer service while ensuring a positive customer experience.
• Follow up on customer requests and escalate issues when necessary.

Requirements:

• Proficiency in Italian (C1/C2 level)
• Relocation to Portugal is mandatory
• Exceptional
  - solving and interpersonal skills
• Open to relocating within Portugal

Additional Information:

• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required

What’s Offered:

• Competitive salary and
  - based incentives
• Relocation package to support your move to Portugal
• Full training provided
• Opportunity to work in an international environment with career growth potential