(Italian) Customer Operations Specialist (M/F) Lisboa

(Italian) Customer Operations Specialist (M/F)
Lisboa
Lisboa, Lisboa, Portugal

(Italian) Customer Operations Specialist (m/f)

About the job (Italian) Customer Operations Specialist (m/f)

Type of position:

Full-time position

Key languages:

Fluent level of Italian

Advanced English

Sector:

Customer Service / Technical Support

About our Client:

Do you love helping people and want a job that allows you to use your language skills? Are you passionate about customer service and comfortable resolving technical issues?

We are looking for proactive individuals to join a multicultural company, striving to become the world's best internet and cell network provider. If you are seeking a new personal and professional adventure in a sustainably growing business with a
- first approach, this opportunity may be perfect for you!

The Offer:

• Resolve customer issues professionally;
  
  
  
  
• Handle large volumes of calls, emails, and queries;
  
  
  
  
• Identify customer needs, recommend products, and offer alternatives;
  
  
  
  
• Provide feedback, create reports, and summarize information;
  
  
  
  
• Advise oncompany information and details.

Requirements:

• Fluency in Italian and excellent communication skills in English;
  
  
  
  
• Experience in customer support;
  
  
  
  
• Genuine caregiver, able to
  - task, proactive, and good with time management;
  
  
  
  
• Strong skills in phone calls and email communication;
  
  
  
  
• Familiarity with Microsoft Office and Google Suite tools.

Benefits:

• Salary package with performance bonuses;
  
  
  
  
• Monthly transport and meal allowance;
  
  
  
  
• Private health insurance;
  
  
  
  
• Initial training and continuous learning opportunities.

The Process:

• Submit your application and send an updated CV;
  
  
  
  
• Receive acall from our Recruitment Specialist;
  
  
  
  
• Proceed with your interview;
  
  
  
  
• Get selected;
  
  
• Start yourjourney!

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