(Italian) Customer Operations Specialist (m/f) Lisboa

(Italian) Customer Operations Specialist (m/f)
Lisboa
Lisboa, Lisboa, Portugal

(Italian) Customer Operations Specialist (m/f)

About the job (Italian) Customer Operations Specialist (m/f)

Type of position: Full-time position

Key languages: Fluent level of Italian

Advanced English

Sector: Customer Service / Technical Support

About our Client: Do you love helping people and want a job that allows you to use your language skills? Are you passionate about customer service and comfortable resolving technical issues?

We are looking for proactive individuals to join a multicultural company, striving to become the world's best internet and cell network provider. If you are seeking a new personal and professional adventure in a sustainably growing business with a
- first approach, this opportunity may be perfect for you!

The Offer:

• Resolve customer issues professionally;
• Handle large volumes of calls, emails, and queries;
• Identify customer needs, recommend products, and offer alternatives;
• Provide feedback, create reports, and summarize information;
• Advise on company information and details.

Requirements:

• Fluency in Italian and excellent communication skills in English;
• Experience in customer support;
• Genuine caregiver, able to
  - task, proactive, and good with time management;
• Strong skills in phone calls and email communication;
• Familiarity with Microsoft Office and Google Suite tools.

Benefits:

• Salary package with performance bonuses;
• Monthly transport and meal allowance;
• Private health insurance;
• Initial training and continuous learning opportunities.

The Process:

1. Submit your application and send an updated CV;
2. Receive a call from our Recruitment Specialist;
3. Proceed with your interview;
4. Get selected;
5. Start your journey!