Italian Customer Representative for DJI - Lisbon, Portugal - Lisboa

Italian Customer Representative for DJI - Lisbon, Portugal
Lisboa
Lisboa, Lisboa, Portugal

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Italian Customer Representative for DJI - Lisbon, Portugal, Lisbon

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Client:

Foundever

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

f950571a075d

Job Views:

Posted:

23. 06. 2025

Expiry Date:

07. 08. 2025

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Job Description:

Italian Customer Representative for DJI - Lisbon, Portugal

Req ID#: 377899

Lisboa, Portugal, PT

Job Description:

Italian Customer Representative for DJI - Lisbon, Portugal

Req ID#: 377899

Lisboa, Portugal, PT

Job Description:

Come and work with us.

Do you want to provide support for aleading manufacturer of drones, action cameras, and otherproducts?
Are you Italiannative or fluent with strong communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!

DJI manufactures commercial remotely manned aircraft (called RPAs, unmanned aerial vehicles or drones) for various activities. It also designs and manufactures camera systems, gimbal stabilizers, sensors, propulsion systems, enterprise software and flight control systems.

As a customer service specialist in this project, your daily responsibilities will include:

Respond promptly and professionally to customer inquiries and issues via phone, email.

Provide accurate and detailed information about drone products, features, and specifications.

Assist customers with product setup, troubleshooting, and usage guidance.

Diagnose and resolve technical issues related to drones, remote controllers, software, and accessories.

Process customer orders, returns, and exchanges.

Track and update customers on the status of their orders.

Stay informed about the latest drone models, software updates, and industry trends.

Provide product recommendations based on customer needs and preferences.

Ensure the highest level of customer satisfaction by consistently meeting or exceeding service quality standards.

Gather customer feedback and provide insights to improve products and services.

To succeed in the role, you will need to have:

Native or proficient level ofItalian (C2)

Intermediate level ofEnglish(at least B2)

Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills

Analytical and problem solving skills with strong attention to detail

Desire to learn and advance, be a curious investigator and problem solver

Must hold EU citizenship or valid work permit for Portugal

Be a local candidate or willing to relocate to Lisbon, Portugal(work on site)

Benefits.

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance (after six months of employment)

Growth opportunities through various development programs

Fun and engaging
- wide initiatives, including our Ever
Better wellness program

Job stability

Life-long skills and experience

Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

Job Segment: Customer Service Representative, Customer Service

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Informações detalhadas sobre a oferta de emprego

Empresa:	Foundever
Localização:	Lisboa Lisboa, Lisboa, Portugal
Publicado:	27. 6. 2025 Vaga de emprego atual

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Italian Customer Representative for DJI - Lisbon, Portugal Lisboa