Italian Customer Support Agent - Lisbon Lisboa

Italian Customer Support Agent - Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Join to apply for the Italian Customer Support Agent - Lisbon role at Savior Artigos Texteis Lda

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Join to apply for the Italian Customer Support Agent - Lisbon role at Savior Artigos Texteis Lda

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Are you fluent in Italian? We are looking for Italian-speaking talent ready to start a new journey in one of the most vibrant and dynamic sectors: IT & Customer Support!

Whether you're already in Portugal or dreaming of a Mediterranean lifestyle, this is your chance to work with one of the most recognized global companies in the industry. You'll join a multicultural team, receive full training, and gain international experience while growing professionally.

What's in it for you?

• Competitive salary and relocation support (if needed)
• Paid training and career development
• Work with international teams and
  - edge technologies
• Vibrant work environment with real growth potential
• Depending on the project can be Remote (candidates must be located in Portugal)
• Health insurance and employee benefits
  
  
  

• Assist customers via phone, email or chat with technical/product-related queries
• Troubleshoot and resolve basic IT or service issues efficiently
• Guide users through system setups and basic configurations
• Document issues and escalate more complex cases when needed
• Provide a friendly and
  - focused customer experience
• Follow company procedures and strive to meet performance goals
  
  
  

• Italian on a C2 level
• Good English communication skills (B2+)
• Strong communication &
  - solving abilities
• Motivation to work in a
  - centric environment
• Available to work on rotational shifts (if needed)
• Willingness to relocate (if not based in PT)
  
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Textile Manufacturing

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