Italian Fraud & Loss Operations Specialist Lisboa

Overview

Italian Fraud & Loss Operations Specialist at BOROLEO. Join a dynamic team to protect an
- commerce platform from fraud and financial loss, helping deliver secure transactions and positive customer experiences.

Responsibilities

• Monitor transactions to catch suspicious activity
• Use smart tools and alerts to detect fraud
• Investigate cases and document findings clearly
• Analyze losses and help build better
  - prevention strategies
• Follow AML, KYC, and internal compliance rules
• Support in improving fraud detection systems
• Work closely with Legal, Compliance & Customer Service teams
• Share findings in clear reports with the team

Qualifications

• Italian: C2 level (native-like fluency)
• English: B2 level (comfortable communication)
• 2+ years of experience in
  - commerce fraud or customer service
• Investigative mindset (bonus if you’ve worked with fraud, abuse, or cybercrime)
• Super
  - oriented & organized
• Great at gathering and connecting information from multiple sources
• A quick learner who takes initiative
• Problem-solver with a focus on results
• Calm under pressure, good with disputes
• Works with care and focus
• Comfortable using Word & Excel

What We Offer

• New and modern office
• Full training to help you succeed
• Relocation support (if applicable)
• Inter-company mobility to work at sites around the world
• Private health insurance, free after six months
• Competitive wages (14 monthly payments per year)
• Be part of a project with real impact

Location

Lisbon, Portugal

Seniority level

Entry level

Employment type

Full-time

Job function

• Finance and Sales

Industries

• Legal Services