Italian or German speaking Customer Service Assistant Lisboa

Overview

We-'re Hiring: Italian or German-Speaking Customer Support Specialist

Location: Lisbon, Portugal (Remote)

Work Model: Fully Remote

Contract: 6 months (with option to extend or go permanent)

Responsibilities

• Assist customers across phone, email, chat, and social media
• Provide friendly, timely, and accurate support while updating internal systems
• Build strong relationships by ensuring effective issue resolution
• Share feedback and suggest improvements to processes and services
• Work collaboratively with your team to achieve targets

Qualifications

• Professionally Fluent Italian or German (C2) + good English (B2+)
• Customer service experience is a plus
• Excellent communication &
  - solving skills
• Ability to learn new tools quickly
• Organized,
  - oriented, and a team player
• Flexible to work on a 24/7 rotating shift schedule

What You'll Get

• Competitive salary + performance incentives
• Exclusive travel perks & discounts
• Professional growth in the global BPO industry
• Supportive, multicultural work environment
• Potential to convert into a permanent role

Apply today and turn your language skills into a global career opportunity!