Italian Sales & Customer Success Expert in Portugal Lisboa

Italian Sales & Customer Success Expert in Portugal
Lisboa
Lisboa, Lisboa, Portugal

Take Your Customer Service Career to the Next Level!

We’re seeking a dedicated and adaptable Customer Support Specialist to join our energetic and
- moving team. If you're someone who performs well under pressure, communicates with clarity, and values making a difference in people’s experiences, this opportunity could be just what you're looking for.

Role Overview:

As a Customer Support Specialist, you'll be the first point of contact for our clients, offering timely, tailored assistance across various communication channels. Your
- solving abilities and strong attention to detail will help ensure each interaction is smooth and
- centric.

Key Responsibilities:

• Provide efficient and courteous support through phone, email, live chat, and social media
• Assist with account setup, login issues, user verification, and transaction support
• Troubleshoot technical issues and deliver
  -
  - understand solutions
• Handle inquiries with a caring,
  - oriented approach
• Maintain clear and respectful communication to build lasting customer trust
• Comply with internal guidelines to ensure service quality and consistency
• Contribute feedback and ideas to help improve the overall support experience

Requirements:

• Fluent in
  Italian(C2 level)
• Fluent in English (B2 level)
• EU Citizenship or Portuguese Residency Card
• 0-1 year of experience in customer support
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow

Why Join Us:

• Attractive Salary:Competitive compensation that values your skills
• Performance Bonus:Recognizing your achievements
• Meal Allowance:Covering your daily meals
• Transportation Support:Assisting with commuting costs
• Health & Life Insurance:Comprehensive protection for your
  - being
• Relocation Package:Assistance to make your move smooth and
  - free
• Hybrid Work: Balance the best of
  - office collaboration and remote flexibility

Ready to take the next step? Apply today and be part of a team that values innovation and excellence!