Italian Seller Support Representative in Lisbon Lisboa

Italian Seller Support Representative in Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Italian Seller Support Representative in Lisbon

Join to apply for the Italian Seller Support Representative in Lisbon role at BOROLEO

Italian Seller Support Representative in Lisbon

1 day ago Be among the first 25 applicants

Join to apply for the Italian Seller Support Representative in Lisbon role at BOROLEO

Join Us in Beautiful Lisbon as a Seller Support Representative!

Imagine starting your day with sunshine, pastel de nata, and ocean views , welcome to Lisbon! Known for its warm weather, rich culture, and vibrant lifestyle, Lisbon is not only one of Europe's most charming cities, but also a growing hub for tech and customer support talent. And now, you can be part of it!

We're looking for a Seller's Customer Support Representative to join a dynamic team supporting one of the world’s most exciting social commerce platforms. You’ll play a key role in helping sellers thrive — guiding, educating, and empowering them every step of the way.

Your Tasks

As a Seller Support Representative, you’ll be the
- to expert for sellers on the platform. Your mission? To help them grow, succeed, and feel confident in every interaction.

• Assist sellers with technical platform questions (listings, payments, dashboards)
• Clarify operational procedures around shipping, returns, policies & compliance
• Educate sellers on best practices and platform tools to boost performance
• Make outbound calls to offer personalized support and business insights
• Analyze seller performance and recommend strategies to increase their success
• Resolve concerns and complaints with empathy, professionalism, and speed
• Collaborate with internal teams (tech, logistics, policy) to offer seamless support
  
  

• Italian: C2 level (native-like fluency)
• English: B2 level (comfortable communication)
• At least 1 year of experience in customer service, telesales, account management or customer success
• A commercial mindset and ability to influence sellers' success
• Empathy and calmness when handling
  - sensitive or sensitive concerns
• Excellent communication skills — written and spoken
• Goal-driven — with a proven track record of meeting support or sales KPIs
• Comfortable using CRM platforms (like Salesforce or Zendesk), Excel or Google Sheets
• A solid understanding of e
  Commerce and online marketplaces is a big plus
  
  

• Work in the heart of sunny Lisbon
• Support inspiring entrepreneurs and growing online businesses
• Be part of an international,
  - growing environment
• Access to training and development opportunities
• Work with
  - edge tools and modern platforms
• Enjoy a positive, supportive work culture — and lots of team fun!
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Legal Services

Referrals increase your chances of interviewing at BOROLEO by 2x

Sign in to set job alerts for “Customer Contact Representative” roles.

Customer Support Agent (Lisbon - Portugal)

Customer Representative (English-speaking) - Insurance Company

Customer Service Representative FR - Porto | Setembro

Customer Support Representative - Remote in Portugal

Customer Service Representative (English-speaking) - Small Appliances

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.