Italian Service Advisor for US Shipping Company - Paid Relocation To Greece
Italian Service Advisor for US Shipping Company - Paid Relocation To Greece
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Mercier Consultancy Medical provided pay range
This range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Mercier Consultancy MD is thrilled to announce an exciting opportunity for an Italian Service Advisor for a prestigious US Shipping Company, complete with paid relocation to Greece! This is a fantastic chance for individuals who are passionate about customer service and are looking to embark on a new adventure in a beautiful country.
In this role, you will be the primary point of contact for Italian-speaking customers, assisting them with their inquiries related to shipping and logistics.
Key Responsibilities
- Provide exceptional customer service to Italian-speaking clients via phone, email, and chat regarding shipping inquiries and services
- Assist customers with tracking shipments, scheduling deliveries, and resolving issues effectively
- Document all customer interactions and maintain comprehensive records in our CRM system
- Work closely with logistics teams to ensure smooth operations and customer satisfaction
- Stay informed about the shipping industry and company policies to provide accurate information
Qualifications
- Fluency in Italian (both written and spoken) is required; proficiency in English is a plus
- Experience in customer service, preferably in shipping or logistics, is advantageous
- Strong communication and
- solving skills to address customer inquiries effectively - Excellent organizational skills with attention to detail
- Familiarity with CRM systems and computer applications
- Willingness to relocate to Greece and immerse yourself in a new culture
- A
- centric attitude with a genuine desire to assist clients
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Fully Paid Training
- Health Insurance
- And Much More. .
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service
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