Italian-Speaking Customer Experience Specialist Small Gadgets Project
Italian-Speaking Customer Experience Specialist Small Gadgets Project
Job Openings Italian-Speaking Customer Experience Specialist Small Gadgets Project
About the job Italian-Speaking Customer Experience Specialist Small Gadgets Project
Start Date: April 10, 2025
We are looking for Italian speakers to join our international client's team as Customer Service Representatives to provide support for a
- known small appliances brand. In this role, you will handle customer inquiries, assist with troubleshooting, and provide exceptional service. This is a
- time,
- site position in Lisbon.
Key Responsibilities:
- Assist customers with product inquiries, order issues, and technical troubleshooting.
- Respond to customer requests via phone, email, and chat in a professional manner.
- Ensure a high level of customer satisfaction by resolving issues effectively.
- Collaborate with internal teams to escalate complex cases when necessary.
Work Schedule:
- Monday to Saturday: 08:00 AM 06:00 PM (Portuguese time).
- Days off: Sunday + 1 rotational day during the week.
- Includes work on bank holidays (extra payment is applicable)
- On-site position in Lisbon.
Eligibility Requirements:
- Fluency in Italian (C2 and higher) and a good command of English (B2, written and spoken).
- Previous customer service experience is a plus but not mandatory.
- Must have valid documentation to work in Portugal (possession of either one of the following is required):
If you meet the requirements and are interested in this opportunity, we encourage you to apply today by sending your CV in English!
Contract & Compensation:
- Type of contract: 1-year
- term contract.
- Base salary: EUR 1, 000/month (paid over 14 months).
- Performance bonus: EUR 100 per month (paid over 12 months).
- Meal allowance: EUR 7. 23 per working day.
- Transport allowance: EUR 20 per month.
- Health insurance: Available from day 1 (employee contribution required). Fully covered after 6 months.
Relocation Support:
- For candidates relocating to Lisbon:
- Flight reimbursement (up to EUR 400 in Economy class)
- Shared accommodation option for up to 12 months, bills included
#J-18808-Ljbffr- Informações detalhadas sobre a oferta de emprego
Empresa: Cross Border Talents Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 24. 6. 2025
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