Italian-Speaking Customer Support & Content Moderator in Portugal Lisboa

URGENT HIRING WELCOME BONUS: 2, 000 euros (Italian market, available until July 31)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)

Language Requirements: Italian (C1+) + English (B2+)

Contract Type: Full-time, Shifts (including weekends if required)

Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Porto? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You-'ll provide user support and ensure content compliance, working alongside a diverse,
- performing team in a dynamic and international environment.

What Youll Do

Customer Support:

• Respond to inquiries via phone, email, or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information
• Maintain excellent customer satisfaction levels

Content Moderation:

• Review and evaluate
  - generated content
• Enforce compliance with platform policies
• Escalate complex cases to specialized teams
• Ensure content quality, objectivity, and safety

What Were Looking For

• Italian fluency (C1 or higher)
• English proficiency (minimum B2)
• EU citizenship or valid residence/work permit in Portugal
• Strong communication and interpersonal skills
• Availability to work
  - site in Porto
• Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

• EU ID or Passport
• Portuguese Residence Card
• Manifestação de Interesse (SEF proof of registration)
• Visa holders (eligibility confirmed case by case)

If
- 're an Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team. Apply today!