Italian speaking -Customer Support Representative Aveiro

Italian speaking -Customer Support Representative
Aveiro
Aveiro, Aveiro District, Portugal

Italian speaking - Customer Support Representative

Are you an Italian speaker looking for an exciting opportunity abroad? We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

1. Key Responsibilities:
2. Handle inbound customer inquiries via phone, email, and chat.
3. Assist with product information, troubleshooting, and issue resolution.
4. Deliver excellent customer service while ensuring a positive customer experience.
5. Follow up on customer requests and escalate issues when necessary.

Requirements:

• Proficiency in Italian (C1/C2 level)
• Relocation to Portugal is mandatory
• Strong English communication skills (C1 level)
• Exceptional
  - solving and interpersonal skills
• Open to relocating within Portugal

Additional Information:

• Must hold a European passport (visa sponsorship is not provided)
• Previous experience in customer service is advantageous but not required

What’s Offered:

• Competitive salary and
  - based incentives
• Relocation package to support your move to Portugal
• Full training provided
• Opportunity to work in an international environment with career growth potential