Italian speaking -Customer Support Representative Aveiro

Italian speaking -Customer Support Representative
Aveiro
Aveiro, Aveiro District, Portugal

Italian speaking - Customer Support Representative

Join to apply for the Italian speaking - Customer Support Representative role at Nexa.

Job Overview

Are you an Italian speaker seeking an exciting opportunity abroad? We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. This role provides the chance to work in a dynamic, multicultural environment while enhancing your customer service skills.

Key Responsibilities

1. Handle inbound customer inquiries via phone, email, and chat.
2. Assist with product information, troubleshooting, and issue resolution.
3. Deliver excellent customer service to ensure a positive customer experience.
4. Follow up on customer requests and escalate issues when necessary.

Requirements

• Proficiency in Italian (C1/C2 level).
• Relocation to Portugal is mandatory.
• Strong English communication skills (C1 level).
• Exceptional
  - solving and interpersonal skills.
• Willingness to relocate within Portugal.

Additional Information

• Must hold a European passport (visa sponsorship not provided).
• Previous customer service experience is advantageous but not required.

What’s Offered

• Competitive salary and
  - based incentives.
• Relocation package to support your move to Portugal.
• Full training provided.
• Opportunity to work in an international environment with career growth potential.

Additional Details

• Seniority level: Entry level.
• Employment type: Full-time.
• Job function: Other.
• Industry: Information Services.

Referrals can increase your chances of interviewing at Nexa by 2x.

Get notified about new Customer Support Representative jobs in Aveiro, Portugal.