Italian Speaking -Customer Support Representative Remote In Pt Viseu

Italian Speaking -Customer Support Representative Remote In Pt
Viseu
Viseu, Viseu District, Portugal

Italian speaking - Customer Support Representative Remote in PT

Join us to apply for the Italian speaking - Customer Support Representative Remote in PT role at Nexa.

Job Overview

We are hiring Italian Customer Service Representatives to join an international team supporting a global client in Portugal. If you are already residing in Portugal, this position is fully remote, allowing you to work from anywhere in the country except the islands. This role offers the opportunity to work in a dynamic, multicultural environment while developing your customer service skills.

Key Responsibilities

• Handle inbound customer inquiries via phone, email, and chat
• Assist with product information, troubleshooting, and issue resolution
• Deliver excellent customer service to ensure a positive customer experience
• Follow up on customer requests and escalate issues when necessary

Requirements

• Proficiency in Italian (C1/C2 level)
• Residing in Portugal (remote work available from any city except the islands)
• Strong English communication skills (C1 level)
• Exceptional
  - solving and interpersonal skills

Additional Information

- Must hold a European passport (visa sponsorship not provided)

- Previous experience in customer service is advantageous but not required

What’s Offered

• Competitive salary and
  - based incentives
• Full training provided
• Opportunity to work in an international environment with career growth potential

Job Details

• Seniority level:
  
  Entry level
• Employment type:
  
  Full-time
• Job function:
  
  Other
• Industries:
  
  Information Services

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