Italian speaking Order Support Agent in Lisbon w/ Relocation bonus Lisboa

Italian speaking Order Support Agent in Lisbon w/ Relocation bonus
Lisboa
Lisboa, Lisboa, Portugal

Social network you want to login/join with:

Italian speaking Order Support Agent in Lisbon w/ Relocation bonus, Lisbon

col-narrow-left

Client:

Cross Border Talents

Location:

Lisbon, Portugal

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

e8acb4092556

Job Views:

4

Posted:

01. 06. 2025

Expiry Date:

16. 07. 2025

col-wide

Job Description:

As an Italian-speaking Order Support Agent, you will manage and ensure smooth processing and resolution of customer orders for a company. Responsibilities include monitoring order statuses, assessing and resolving
- related issues, and implementing support strategies to enhance customer satisfaction and support business objectives.

Work type: On-site

Location: Lisbon, Portugal

Relocation bonus offered for those applying from outside Portugal*

Responsibilities:

- Handle customer inquiries related to order statuses, deliveries, and discrepancies.

- Ensure compliance with company policies and procedures in order processing.

- Resolve
- related issues such as cancellations, returns, and exchanges.

- Collaborate with internal teams to streamline order fulfillment processes.

- Maintain accurate records of customer interactions and transactions.

- Provide feedback and suggestions to improve order support operations.

Requirements:

- Strong attention to detail and excellent communication skills.

- Self-sufficient & confident in troubleshooting basic issues related to order processing systems.

- Ability to work independently and meet deadlines in a
- paced environment.