ITSM Process Owner for Service Catalogue Management Lisboa

ITSM Process Owner for Service Catalogue Management
Lisboa
Lisboa, Lisboa, Portugal

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ITSM Process Owner for Service Catalogue Management, Lisboa

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Client:

Location:

Lisboa, Portugal

Job Category:

Other

-$0-0/monthly

EU work permit required:

Yes

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Job Views:

5

Posted:

17. 06. 2025

Expiry Date:

01. 08. 2025

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Job Description:

Company Description

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2024, Continentalgenerated sales of €39. 7 billion and currently employs around 190, 000 people in 55 countries and markets.

Job Description

Tires IT is looking for anexperienced Process Owner for Service Catalogue Management to join our dynamic IT Service Management (ITSM) team. This role will involve working with a diverse group of professionals to implement and continuouslyimprove our ITSM processes in a global environment.

Main Tasks:

• Developmentoftheprocessstrategyandtheprocessroadmapincoordinationwiththe
  ITservicemanagement strategy;
• Creationandmaintenanceoftherespectiveprocessdocumentation;
• Managementofinternalandexternalserviceprovidersincludingbudgetplanning;

Qualifications

• Universitydegreein
  Business
  Informatics, Computer
  Scienceor an Engineering field;
• +3yearsofexperienceinthedevelopment, implementationandcontrolof
  ITservicemanagementprocessesinaglobalenvironment;
• Excellent customer service and communication skills;
• Proficient English language skills (verbal andwritten);
• Ability to contribute to internationalteamsandsuccessfullycompleteinternationalprojects;
• Abilitytopromotethetopicof
  ITservicemanagementandtopresentprojectresults, processesandconceptsatall managementlevelsinawaythatisappropriateforthetargetgroup;
• Willingnesstotravel (up to 15%).

Additional Information

Our offer:

• Integration in a challenging and international work environment;
• Agile and collaborative working style;
• Continuous opportunities for the promotion of talent and training;
• Individual development planning based on your personal needs and targets (e. g. mentoring, trainings or global internal Software Academy);
• An international team across 3 locations in a globally active organization;
• Opportunity to make a difference.

We are committed to fostering a workplace where everyone feels safe, respected, and valued. All kind of applications are welcome.

Ready to drive with Continental? Take the first step and fill in the online application.